Gambling Support Self-Help
Gambling harms can have many impacts for an individual, their family, friends and wider network. If at any time you would like additional support, you can contact us over the phone; for the North East call 0191 562 3309, for Yorkshire & Humber call 01423 740 723 or call the National Helpline on 0808 8020 133 (24/7).
Self-Exclusion
Gambling businesses must offer this option by law. You can ask a business to exclude you from gambling for a set length of time and means you will be refused service from these venues.
If you think self-exclusion could help, make sure you exclude yourself from all the places where you may be tempted to gamble.
Online Sites
As part of the TalkBan Stop campaign, we recommend using GamStops self-exclusion from online gambling.
Bookmakers
Using Multi Operator Self-Exclusion Scheme you can self-exclude from more than one bookmaker /betting shop.
Casinos
SENSE self exclusion can help to self-exclude nationally from land-based casinos licensed by Gambling Commission.
Bingo
The industry offers a voluntary scheme to request exclusion from land-based licensed bingo premises.
Arcades
Bacta assists anyone wishing to self-exclude from arcades and gaming centres, within a 1km area, or wider if required.
Blocking Software
Blocking software is a type of computer programme or app that stop you from looking at specific websites or services.
Many people tell us blocking software is a useful tool if they are finding it hard to control their gambling.
Gamban
As part of the TalkBan Stop campaign, we recommend registering for free Gamban blocking software for devices.
Gamblock
GamBlock blocks access to online gambling via a paid service. Quickly and easily block gambling websites and apps.
Betfilter
Bet Filter is a paid application, blocking access to thousands of websites related to online gambling, and prevents pop ups.
BetBlocker
BetBlocker is a UK charity. The free service will restrict your device from accessing gambling sites in their database.
Net Nanny
Net Nanny is a content-control software. A tool for parents to monitor and control a child’s computer and phone activity.
Finances & Debt
There seems to be a lot of stigma about getting help when you’re struggling with money and can’t keep up with repayments.
If you are struggling with debt the following organisations can help.
Citizens Advice
National Debtline
For free debt advice, webchat and digital advice visit National Debtline
Freephone 0808 808 4000
StepChange
Free, flexible debt advice based on an assessment of your situation. With practical help and support. Visit StepChange
Freephone 0800 138 1111
Payplan
Free, simple debt advice to anyone who needs it, visit PayPlan
Freephone: 0800 280 2816
UK Banks that currently let you block gambling transactions
The list below shows which financial services organisations in the UK currently offer gambling blocks on debit cards (as of September 2021). Please note that gambling transactions on credit cards are now banned in Great Britain.
Contact via: App; In-Branch; Telephone (72hrs to deactivate)
Contact via: App; Telephone
Contact via: in branch; Over the phone
(72 hours to deactivate)
Contact via: App (72 hours to deactivate)
Contact via: App; In-Branch; Telephone (Takes 72 hrs to deactivate).
Contact via: App, Web chat, or Telephone. Speak to customer support via in-app chat (48 hrs to deactivate)
Contact via: In-Branch; Telephone; App
48 hrs to deactivate
Contact via: App (takes 48 hours to deactivate)
Contact via: App – 48 hrs to deactivate
Contact via: Santander banking app or via secure chat (Immediate deactivation). If you have a Santander Mastercard, you can block gambling transactions in the mobile banking app